Apparently nothing Uhaul tells you is true, and there is no such thing as a reservation... though they will do everything in their power to lead you to believe that there is. In the end we learned that, you must be flexible on move-out/in day, the only way to get a truck in DC on a Saturday is to go down to the the Uhaul headquarters yourself, and you can, in fact, pack up an apartment and unload a truck 30 minutes away in under 5 hours. YAY Moving crew!!
HHGregg was the best 'move' we could make on buying our washer and dryer. They price matched the competition (and even took our Best Buy coupon), were very knowledgeable and accommodating, we got free delivery and when the sales guy messed up and forgot to add our stacking kit, they gave it to us for free. Additionally the dryer they gave us came with a faulty door, they came the next day with a replacement dryer. Each time the people we worked with could not have been nicer.